TERMS OF SERVICE

TERMS OF SERVICE

Last Updated: October 14, 2026

OVERVIEW

Welcome to ROVANTII!

This website is operated by Tiancheng Global Inc, doing business under the brand name ROVANTII.

Throughout this website, the terms "we," "us," and "our" refer to Tiancheng Global Inc and ROVANTII.

We offer this website, including all information, tools, products, and services available through it, to you, the customer, subject to your acceptance of these Terms of Service ("Terms").

By visiting our website, browsing our products, or purchasing something from us, you agree to be bound by these Terms of Service, including any additional policies referenced herein.

Please read these Terms carefully before accessing or using our website.

If you do not agree with these Terms, please discontinue use of our website and services.

Our online store is powered by Shopify Inc., which provides the e-commerce platform that enables us to offer our products and services.

SECTION 1 - ONLINE STORE TERMS

By accessing or using our website, you confirm that you are at least the age of majority in your state or jurisdiction of residence, or that you have obtained the necessary consent from a parent or legal guardian.

You agree not to use our website, products, or services for any unlawful or unauthorized purpose.

You must not violate any applicable federal, state, local, or international laws while using our services.

You are prohibited from transmitting viruses, malware, or any other harmful code that could damage, disrupt, or interfere with our website or services.

We reserve the right to restrict or terminate access to our services if you violate these Terms, subject to applicable law.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service or cancel transactions for legitimate business, legal, or security reasons, to the extent permitted by applicable law.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website or services without our prior written permission, except as permitted by law.

We may update, modify, or discontinue certain website features or services when reasonably necessary.

Any changes affecting existing customer orders will be handled in accordance with applicable consumer protection laws.

SECTION 3 - ACCURACY OF INFORMATION

We strive to ensure that the information displayed on our website is accurate, complete, and up to date.

However, occasional typographical errors, inaccuracies, or omissions may occur.

Product information, descriptions, availability, pricing, and promotions may be updated or corrected when necessary.

We reserve the right to correct errors and update website content without prior notice, subject to applicable law.

We do not guarantee that all website information will be free from errors at all times.

Nothing in this section limits your legal rights regarding inaccurate product descriptions, pricing disclosures, or other matters protected by consumer law.

SECTION 4 - PRODUCTS AND SERVICES

ROVANTII offers a variety of trending products, innovative gadgets, lifestyle essentials, accessories, and other consumer goods.

We make reasonable efforts to display product descriptions, specifications, images, and colors accurately.

However, actual product appearance may vary slightly depending on lighting conditions, photography, manufacturing variations, and individual screen settings.

All products are subject to availability.

We reserve the right to:

  • Limit product quantities available for purchase.

  • Update product descriptions and specifications.

  • Discontinue products or services.

  • Modify product pricing and promotional offers.

  • Restrict sales where necessary to comply with applicable laws.

Nothing in these Terms limits your rights regarding defective, damaged, or incorrectly described products.

SECTION 5 - PRICING AND PAYMENT

All product prices are displayed in the currency indicated on our website or during checkout.

Prices are subject to change without prior notice.

Applicable taxes, shipping charges, and other required fees will be displayed during checkout before you complete your purchase.

We accept payment methods displayed and made available during checkout.

By submitting payment information, you confirm that:

  • You are authorized to use the selected payment method.

  • The information provided is accurate and complete.

  • You agree to pay the total amount displayed at checkout.

  • You understand that payment processing may be subject to the terms of your payment provider.

Payments are processed through supported third-party payment service providers.

We reserve the right to cancel or refuse transactions involving suspected fraud, unauthorized payment activity, or material pricing errors, subject to applicable law.

If we cancel an order after collecting payment, we will issue the appropriate refund.

SECTION 6 - ORDER ACCEPTANCE AND CONFIRMATION

By placing an order through ROVANTII, you agree to provide accurate billing, shipping, and contact information.

After placing an order, you may receive an order confirmation email containing your order details.

An order confirmation acknowledges receipt of your order but does not necessarily guarantee that every product is available for shipment.

We reserve the right to review, verify, or cancel orders when reasonably necessary due to:

  • Product unavailability.

  • Incorrect billing or shipping information.

  • Payment authorization issues.

  • Suspected fraudulent activity.

  • Material pricing or listing errors.

  • Other legitimate operational or legal reasons.

If an order is canceled after payment has been collected, the applicable amount will be refunded to the original payment method.

SECTION 7 - ORDER PROCESSING AND CANCELLATIONS

Our standard order processing time is generally 1–3 business days after successful payment confirmation.

Business days are Monday through Friday, excluding public holidays.

Order processing times may be extended during peak shopping periods, holidays, or periods of unusually high order volume.

Customers may request order cancellation within 24 hours of placing an order.

To request a cancellation, please contact:

Email: [email protected]

Please include your order number and cancellation request.

We will make reasonable efforts to cancel orders before shipment.

Once an order has been shipped, cancellation may no longer be possible. However, you may request a return in accordance with our Return & Exchange Policy.

Nothing in this section limits any statutory cancellation rights or refund obligations under applicable law.

SECTION 8 - SHIPPING AND DELIVERY

ROVANTII offers worldwide shipping to supported destinations.

We strive to process and deliver orders as efficiently as possible.

Our shipping options include:

Standard Shipping

Estimated delivery time: 10–15 business days after dispatch.

Express Shipping

Estimated delivery time: 7–10 business days after dispatch.

Free Shipping

We offer FREE Standard Shipping on eligible orders of $50 USD or more.

For orders below $50 USD, applicable shipping fees will be displayed at checkout.

Express shipping charges, if applicable, will also be displayed before order confirmation.

Please note:

  • Shipping estimates do not include order processing time.

  • Delivery times may vary depending on the destination.

  • International shipments may be subject to customs clearance.

  • Shipping delays may occur due to weather, carrier disruptions, holidays, or other circumstances beyond our reasonable control.

  • Available delivery methods and destinations may vary.

We will comply with applicable delivery, delay notification, cancellation, and refund requirements.

For complete information, please review our Shipping Policy.

SECTION 9 - RETURNS, REFUNDS, AND EXCHANGES

Customer satisfaction is important to ROVANTII.

We offer a 30-day return policy for eligible products, beginning on the date your order is delivered.

Returned products must meet the eligibility requirements outlined in our Return & Exchange Policy.

For voluntary returns involving a change of mind or personal preference, customers are generally responsible for return shipping costs.

If an item arrives damaged, defective, or incorrect, we will provide an appropriate resolution in accordance with applicable law.

Approved refunds will be issued to the original payment method within 10 business days following refund approval.

Your bank or payment provider may require additional processing time.

For complete details regarding return eligibility, return shipping, exchanges, and refunds, please refer to our Return & Exchange Policy.

Return & Refund Support Email: [email protected]

Nothing in this section restricts mandatory consumer rights under applicable law.

SECTION 10 - BILLING AND ACCOUNT INFORMATION

You agree to provide complete, accurate, and current information for all purchases made through our website.

You are responsible for maintaining accurate account and contact information.

If you create a customer account, you are responsible for maintaining the confidentiality of your account access credentials.

Please notify us promptly if you suspect unauthorized access to your account.

We may take reasonable measures to protect customer accounts and prevent fraudulent activity.

SECTION 11 - THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites, payment processors, shipping providers, applications, or external services.

These third-party services operate independently and may have their own terms of service and privacy policies.

We do not control the content, policies, or practices of independent third-party websites.

We encourage users to review the applicable terms and privacy policies before using third-party services.

To the extent permitted by law, ROVANTII is not responsible for losses arising solely from independent third-party services outside our control.

This provision does not exclude responsibilities that cannot legally be excluded.

SECTION 12 - INTELLECTUAL PROPERTY RIGHTS

All original content available on the ROVANTII website, including text, graphics, logos, images, product descriptions, website designs, and other creative materials, is owned by Tiancheng Global Inc, licensed to us, or owned by the respective rights holders.

Such content may be protected by applicable copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit protected website content without appropriate authorization, except where permitted by law.

Third-party trademarks, logos, and intellectual property remain the property of their respective owners.

For intellectual property inquiries or infringement reports, please contact:

[email protected]

SECTION 13 - USER COMMENTS, REVIEWS, AND FEEDBACK

Customers may submit product reviews, comments, suggestions, or other feedback through our website.

By submitting content, you confirm that:

  • Your submission is truthful and lawful.

  • You have the necessary rights to submit the content.

  • Your content does not infringe third-party intellectual property rights.

  • Your submission does not contain unlawful, abusive, or malicious material.

You grant ROVANTII a non-exclusive, royalty-free license to use, display, reproduce, and distribute submitted content for legitimate business purposes, subject to applicable law.

You retain ownership of your original content.

We reserve the right to moderate or remove content that violates these Terms or applicable laws.

SECTION 14 - PERSONAL INFORMATION AND PRIVACY

We respect the privacy of our customers and website visitors.

Personal information collected through our website is handled in accordance with our Privacy Policy and applicable data protection laws.

Our Privacy Policy explains how we collect, use, disclose, store, and protect personal information.

We encourage customers to review our Privacy Policy before making a purchase.

For privacy-related questions or requests, please contact:

[email protected]

SECTION 15 - PROHIBITED USES

You are prohibited from using our website or services for activities including:

  • Any unlawful or fraudulent purpose.

  • Violating federal, state, local, or international laws.

  • Infringing intellectual property rights.

  • Harassing, threatening, or abusing others.

  • Submitting false or misleading information.

  • Transmitting viruses or harmful software.

  • Attempting unauthorized access to our systems.

  • Interfering with website security or operation.

  • Collecting personal information without authorization.

  • Impersonating another individual or organization.

  • Engaging in activities that disrupt the normal operation of our business.

We reserve the right to restrict or terminate access for violations of these Terms, subject to applicable law.

SECTION 16 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our website may contain errors or omissions related to product descriptions, pricing, promotions, shipping charges, availability, or other details.

We reserve the right to correct such errors and update the information when necessary.

If an error affects an order already placed, we will address the matter in accordance with applicable consumer protection laws.

SECTION 17 - DISCLAIMER OF WARRANTIES

We strive to provide a secure, reliable, and functional shopping experience.

However, to the fullest extent permitted by applicable law, we do not guarantee that access to our website will always be uninterrupted, timely, secure, or error-free.

Our website and online services are provided on an "as available" basis.

Nothing in these Terms excludes or limits any express warranties, statutory warranties, or consumer rights that cannot legally be excluded.

SECTION 18 - LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Tiancheng Global Inc, operating under the ROVANTII brand, and its employees, representatives, affiliates, and service providers shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.

These limitations apply only to the extent permitted by applicable law.

Nothing in these Terms excludes or limits liability for fraud, willful misconduct, or any other liability that cannot legally be excluded or restricted.

Your statutory consumer rights remain unaffected.

SECTION 19 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Tiancheng Global Inc, its employees, representatives, and affiliates from reasonable third-party claims, liabilities, and expenses arising directly from your unlawful use of our website or your material violation of these Terms.

This provision does not apply to claims caused by our negligence, misconduct, or breach of applicable law.

SECTION 20 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision shall be enforced only to the maximum extent permitted by applicable law.

The remaining provisions shall continue in full force and effect.

SECTION 21 - TERMINATION

These Terms remain effective unless terminated by you or ROVANTII.

You may stop using our website and services at any time.

We reserve the right to suspend or terminate access to our services if you materially violate these Terms or engage in unlawful or fraudulent conduct.

Termination does not affect any legal rights, payment obligations, refund obligations, or responsibilities that arose before termination.

SECTION 22 - GOVERNING LAW

These Terms of Service and any disputes, claims, or legal matters arising from or relating to the use of the ROVANTII website, its products, or services shall be governed by and construed in accordance with the applicable laws of the United States of America, including relevant federal and state laws.

The parties acknowledge that United States law shall apply to these Terms to the extent permitted by applicable law.

Where relevant, the laws of the applicable U.S. state shall govern matters not otherwise addressed by federal law, subject to applicable conflict-of-laws rules and mandatory legal requirements.

Nothing in these Terms shall exclude, restrict, or override any mandatory consumer protection rights provided under applicable federal, state, or international laws.

Any disputes arising in connection with these Terms shall be resolved through appropriate legal procedures and courts having lawful jurisdiction over the matter.

ROVANTII is operated by Tiancheng Global Inc, and the business is committed to complying with applicable United States laws and regulations.

SECTION 23 - DISPUTE RESOLUTION

If you have any concerns or disputes regarding our products, services, or these Terms, we encourage you to contact our customer support team first.

We will make reasonable efforts to address complaints and resolve disputes through good-faith communication.

Please contact us at:

[email protected]

If a dispute cannot be resolved informally, either party may pursue available legal remedies in accordance with applicable law.

Nothing in this section restricts your right to seek relief from a court or regulatory authority where such rights are protected by law.

SECTION 24 - ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Exchange Policy, Payment Policy, and other policies expressly referenced on our website, constitute the agreement governing your use of our website and services.

If any provision conflicts with mandatory consumer protection laws, the applicable legal requirements shall prevail.

Our failure to enforce any provision of these Terms shall not constitute a waiver of our right to enforce that provision in the future.

SECTION 25 - CHANGES TO TERMS OF SERVICE

Tiancheng Global Inc reserves the right to update, modify, or replace these Terms of Service when reasonably necessary to reflect changes in business operations, website functionality, or applicable legal requirements.

Any updated version will be published on this page with a revised effective date.

Changes will not retroactively remove or reduce customer rights regarding completed purchases where prohibited by law.

Your continued use of our website after updated Terms become effective constitutes acceptance of those updates to the extent permitted by law.

We encourage customers to review this page periodically.

SECTION 26 - CONTACT INFORMATION

If you have any questions about these Terms of Service, your purchases, shipping, returns, refunds, or after-sales support, please contact us.

Website Brand: ROVANTII

Registered Company Name: Tiancheng Global Inc

Company Tax ID: 42-2121795

Official Website: https://rovantii.com

Customer Service Email: [email protected]

After-Sales Support Email: [email protected]

Legal & General Inquiries: [email protected]

Our customer support team will make reasonable efforts to respond to your inquiries promptly.

Thank you for choosing ROVANTII!


COMPANY INFORMATION & CUSTOMER SUPPORT

ROVANTII

Operated by: Tiancheng Global Inc

Registered Company Name: Tiancheng Global Inc

Company Tax ID: 42-2121795

Official Website: https://rovantii.com

Customer Service & After-Sales Support Email: [email protected]

Governing Law: United States of America (USA)

© 2026 ROVANTII. All Rights Reserved.